Clare Thomas Tel: 01280 704604 Mobile: 07584 865177 Email: [email protected]
- In-house training focusing on management of client
expectations and crisis situations.
- A pioneering course, setting industry standards, which
won an accreditation from Cambridge University
enabling delegates to gain a Teacher Training Certificate.
- Effective communication INSETS - both Internal and
I have extensive experience of training in multi-
national and multi-cultural environments, including
the UK, Europe, USA and Central America, with the resulting understanding and sensitivity towards
diverse cultural environments. My approach is based
on Neuro-Linguistic Programming (NLP) principals
of training and communication, enabling people to
transform the way they traditionally think and act
and to adopt new successful models of behaviour.
"The training that Clare Thomas gave me when I was one of her big team of on-the-road Europe-wide tour guides was crucial then, and has served me well in my academic career ever since ... Her own professionalism and breezy energy set a gold standard for the hundreds of us she trained."
During the last 8 years, I have developed and delivered;
Dr Caroline Warman, Fellow Jesus College, Oxford University